Supreme Cruises Privacy Commitment

Supreme Cruises ("we," "us," or "our"), a trading name of Voyage Creators Inc., is committed to protecting your privacy. This Privacy Commitment explains how we collect, use, disclose, and safeguard your information when you visit our website Supreme-Cruises.com (the "Website"), and when you interact with our Voyage Concierge team for our luxury cruise planning and booking services (collectively, the "Services").

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

Information You Provide Directly: When you contact us via phone ( 1-855-647-9014), email (support@supreme-cruises.com), or express interest in our Services, we collect information such as your name, contact details (phone number, email address, physical address), travel preferences, and any other information you choose to provide. For bookings, this may include passport details, date of birth, payment information, dietary requirements, and emergency contacts.
Information Collected Automatically: When you visit our Website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access. This is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Services, including facilitating cruise bookings with cruise lines and other suppliers.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To communicate with you, including responding to your inquiries, providing information about your bookings, and sending you marketing communications (where permitted by law and with your consent).
To process your payments and manage your bookings.
To improve our Website and Services, and for internal analytics and reporting.
To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your personal information in the following situations:

With Cruise Lines and Travel Suppliers: To fulfill your travel bookings, we must share necessary information (e.g., name, passport details, contact information, preferences) with the relevant cruise lines, airlines, hotels, tour operators, and other third-party service providers.
With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer service.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if a separate one exists, or briefly describe use here e.g., "We use cookies for essential website functionality and analytics.").

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Commitment

We may update this Privacy Commitment from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Commitment frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Commitment, or if you wish to exercise your rights, please contact us at:

Data Protection Officer
Supreme Cruises (Voyage Creators Inc.)
17 State St FL 40, New York, NY 10004
Email: privacy@supreme-cruises.com (Consider a dedicated privacy email)
Phone: 1-855-647-9014